Testimonials | Calm Cool Canines

See what a few past clients have to say:

We are so lucky to have found Tracey to help our pup Charlie. When I started working from home, he got so used to being around people constantly, that he began to get very upset when he was alone, to the point that we could not step outside the house for a few moments.

Tracey started with very informative video session and explained the process in detail. She explained not only the steps we do for this type of separation anxiety training, but understanding the science and psychology behind it as well. We then had several sessions where Tracey was able to see Charlie via cameras and when we left and returned, noting his body language and type of reactions. She then put together a training game-plan using her app. We had many questions along the way and she was quick to reply and give us the best course of action, based on the situation. Within a few weeks we were able to be outside with Charlie alone in the house and progressed incrementally as time went on.

There is absolutely no way we would have had this success without Tracey’s guidance. We would do anything for Charlie to be comfortable, and she made that happen. We can now see him laying on his side in his most cozy position on the camera when we leave the house. We couldn’t be happier with the outcome and we’d recommend Tracey for anyone who has a similar situation.

Greg & Courtney - New Jersey

I contacted Tracey in a panic as my husband and I would soon need to leave our dog with separation anxiety home alone more often for work and we didn't know how to help him. She was responsive, thorough and honest about what the training would entail. I love that she centered training on helping Cannoli process his emotions. That empathetic approach made me trust her immediately. She was always quick to respond to questions and provide feedback each day that we did departure exercises. I had a lot of questions and she always answered them for me, at one point, doing research among her community of trainers to make sure we were on the right track. If you have a dog with separation anxiety, I highly recommend Tracey. Her patience, attention to detail, and training skills has helped Cannoli become a much calmer dog when we leave him alone, and in turn, so are we.

Mandy T - New Jersey

Tracey and her methods worked wonders for our foster (fail!), Miss Izzy. It feels almost impossible to turn a dog around with severe separation anxiety. Tracey made a unique plan of action for Izzy and stayed in close communication every step of the way. She was quick to answer questions or concerns and helped us stay on course. It’s an ongoing process that at first feels daunting, but Tracey was able to break it down into simple steps that anyone with patience and love for their pet can do. I’m happy to say that Miss Izzy is calmer and a much happier dog than when we first took her in. That is all anyone can hope for their pet. Thank you Tracey!

Anna and Alex, New Jersey

Tracey’s knowledge, expertise and responsiveness were critical in helping us work with our foster, Lexi, through her severe separation anxiety. Tracey put together a training program by creating daily training plans with step by step instructions, very easy to follow. Throughout the entire time Tracey was coaching and supporting us whenever we needed it and adjusting the plan based on our Lexi's progress. As a result, our Lexi became more comfortable with being home alone, progressing from zero tolerance of staying alone, pacing anxiously all over the house and barking uncontrollably to being ok to stay by herself for one hour (so far!) and laying down relaxed waiting for us to get back.

Danusia T. - New Jersey

I thought Tracey was excellent. Very calm, knowledgeable and clear in explaining the process and the importance and relevance of each of the areas which she tailored and explained for Dougal’s personality. She answered all my queries both written and in our zoom call and I definitely feel more equipped for moving forward. I also think there are going to be many grateful dog owners out there who will be able to benefit from Tracey's expertise and support.

Lesley G. - Scotland

I work at HRA/St Hubert’s Animal Welfare in an administrative position. A few years ago, Roxie was surrendered to our shelter due to extreme separation anxiety. She had done damage in her previous homes when left alone and her adoption options were very limited. Tracey, a trainer and specialist on our Behavior Team, began taking her home on her days off to work the separation protocol with her. On the days she worked, she asked me if I would let Roxie spend time in my office with me as she was very afraid to be alone even in the busy shelter. Once she began making progress with the departure exercises, I began taking her home as well for a few weeks where she met my dogs, and we continued doing departure training. So long story short, with the help and guidance of Tracey, we were able to slowly acclimate Roxie to our home and family and can now leave her alone with no issues. She really is a wonderful member of our family and I owe it to Tracey for all of her help in getting Roxie to where she is today.

Judy F. - New Jersey